Customer Reassurance

Automatic reply to anyone trying to contact a Trade Commissioner abroad:

-----Original Message to MOSCO (Infocentre)/Message d'origine à MOSCO
(Infocentre) -----

Thank you for your message, which will be forwarded to the appropriate
division at Headquarters or Missions abroad.

Disclaimer
Please note that the fact that you received this acknowledgement should not be construed as a guarantee that your electronic message has been delivered to the appropriate division for response, as it may have encountered technical problems en route.

The acknowledgement of your message should not be construed as a guarantee that the Department of Foreign Affairs and International trade has or will take any action. If you require a response on an urgent basis, and cannot wait until the next business day, in Canada, please call 1-800-267-8376; outside Canada, please contact the nearest Embassy of Canada.

Privacy and Confidentiality
Please note that any information you submit is not secure and could be observed by a third party while in transit. It would be preferable not to use electronic mail if you are submitting personal information about yourself or someone else. Due to security and confidentiality requirements, the Department cannot accept requests for personal information on case-specific enquiries through the Internet. For emergency assistance in the Ottawa area, please call 943-1055; outside Ottawa, please call 1-800-387-3124.